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  • Posted in: Know Fraud No Fraud

    Good Morning Everyone, Typically, these messages from me are requests to read dense regulatory proposals, the flagging of a horrifying new scam method, or me asking for education on the inter-workings of your credit unions. However, sometimes I want to make sure this group has, and serves as, a reminder ...

  • Posted in: Open Discussion

    Hi Lisa, we are also a smaller CU with 13 employees. Some of us opt to use our phones and some use physical fobs with randomized codes to access various vendors. I like the phone stipend idea a lot also! ------------------------------ Isabella Parsons MSR Theory FCU Painesville OH (440)413-0572 - ...

  • Posted in: Open Discussion

    Hi Lori, This is something we would report to APS. I would explain it like you did in your message to the group. It is a little concerning that the son brought dad in and opened a new account, to me that doesn't make sense. Where were the accounts before, would they not do what he asked? The hard ...

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