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  • Posted in: Open Discussion

    Good Afternoon, As promised below, the League and CUNA continue to keep a pulse on the IRS reporting proposal as it haunts the ongoing funding negotiations between the U.S. House and U.S. Senate. We have a quick update we'd like to share as well as ask your help to ensure this proposal is officially ...

  • Posted in: Open Discussion

    We were told of this scam by our Fraud Prevention person at Fiserv. We have been calling our member back to verify the request. We use phone numbers that are on the system, not anything provided to us. It has worked and identified a fraud attempt. Carol Daily Member Services Manager Pillar ...

  • Posted in: Open Discussion

    ​We send our address change requests via DocuSign and use the knowledge base out-of-wallet questions for identity verification.  We do not accept address changes over the phone.  The member can access the change request via DocuSign, in person or we can mail them an address change form.  Once received, ...

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